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Product Detail :
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Internet Services Provider For Primary Internet Of Undp In The Gambia
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Request for quotation : Internet Services Provider for Primary Internet of UNDP in The Gambia
Description
a. Internet Services Provider for Primary Internet of UNDP in The Gambia
- In - Internet connection services through various types of connections such as Lease Line, Fiber Optic, and wireless Broadband.
b. - The primary internet connection service is going to be used in the UNDP office at the UN House and the UN Project Office in The Gambia.
c. - 24 x 7 hours connectivity with a minimum assurance of 98%.
d. - The internet connectivity for the UN House should be able to carry a concurrent connection of about 150 devices at any given time.
e. - The UN Project offices internet connection should support up to 50 simultaneous devices.
f. - Online traffic monitoring tool should be made available by the service provider with access rights to UNDP or in the absence of same, the service provider shall provide a traffic report quarterly to UNDP, the content of which will be provided at the time of LTA(s) signature.
g. - 24 x 7 help desk support made available to UNDP by phone or on-site support, depending on the severity of the problem.
h. - one (1) dedicated staff to be assigned by the service provider to UNDP for quick turnaround time for issues that may arise.
i. - Provide all necessary equipment including modem, UPS, Fiber Optic, Terrestrial link, router and other accessories to provide required speed and quality of internet connectivity.
j. - A Service Level Agreement (SLA) guarantee for ISP services minimum 98% for, leased line & Fiber Optic. The SLA should provide name of contact person per layer.
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